How can we help you?
FAQs
- How do I get referral commission?
- Are mutual funds suitable for beginners?
- Are spread orders risky?
- Are SWPs better than fixed deposits for regular income?
- Are there any additional fees / charges I need to be aware of?
- Are there any discounts / promo codes available for new clients?
- Are there any processing fees associated with Account Opening?
- Are there any risks involved with MTF?
- Are there any specified Documents / Declaration to be submitted while opening NRI / Corporate Account?
- Are there any tax implications for BTST trades?
- Are there different price bands for different sectors?
- Can a company reissue extinguished shares?
- Can a contract note include multiple trades?
- Can I change my KYC details after registration?
- Can I change or stop an SWP?
- Can I combine SIP and SWP?
- Can I complete KYC without a PAN card?
- Can I fund my Trading Account with different Bank Account?
- Can I invest in multiple SIPs?
- Can I link multiple bank accounts to my Trading Account?
- Can I open a trading or demat account without KYC?
- Can I pledge my shares myself through the App?
- Can I receive Electronic Statements instead of Physical Copies?
- Can I short-sell stocks using BTST?
- Can I stop an SIP anytime?
- Can I switch to different account in the App?
- Can I trade in F&O without KYC?
- Can I use the profit I made in F&O segment to trade further on the same day
- Can NRI participate in SLBM
- Can NRIs invest in SIPs?
- Can spread orders be used in day trading?
- Do I need to update KYC if I change my address or mobile number?
- Do I need to update my KYC regularly?
- Do you offer investment advisory services?
- Do you provide a Demo Account for practicing Trading Strategies?
- Does a contract note include dividends or corporate actions?
- How are circuit limits determined?
- How are mutual funds returns taxed
- How are withdrawals in SWP taxed?
- How can I access my back-office reports?
- How can I activate MTF in my account?
- How can I change details in my Digi Locker Account?
- How can I check my KYC status?
- How can I convert physical shares into Demat form
- How can I download my Capital gain Statement from Back-office?
- How can I enable Fingerprint and Face ID to my Trading App?
- How can I exit a BTST position if the market moves unfavorably?
- How can I fund my account?
- How can I login to my back office?
- How can I minimize risks when using spread orders?
- How can I open a Trading Account?
- How can I open an NRI / Corporate Account?
- How can I pledge / un pledge my stocks?
- How can I reactivate my Account?
- How can I request for a payout?
- How can I track my MTF positions?
- How can I transfer my funds through the website?
- How can I update my phone number / mail id / Address / any other personal information?
- How can I verify your registration?
- How do circuit breakers affect ETFs and mutual funds?
- How do circuit limits affect short selling?
- How do I check my ledger balance and funds available for trading?
- How do I download and use the mobile trading app?
- How do I exit an MTF position?
- How do I identify my net obligation in a contract note?
- How do mutual funds generate profits
- How does the transferring of shares or gifting works?
- How does volatility affect spread orders?
- How is BTST different from intraday trading?
- How is SIP taxed?
- How is SWP different from dividend payout options?
- How is SWP different from SIP?
- How long does it take for withdrawn funds to reach my Bank Account?
- How long does it take to complete KYC verification?
- How long does it take to issue the Certificate of Dematerialization?
- How long does the Account Verification process usually take?
- How many types of Accounts can I open?
- How often are my accounts statements generated and delivered?
- How often do I need to update my KYC?
- How secure is my Account information?
- How to add funds through Back – office on Mobile?
- How to add funds through Back office on PC?
- How to add scrips in my Watchlist?
- How to apply for Buy back through Open Market Offer?
- How to calculate Bonus Shares (taking example of 100 shares)?
- How to calculate face value shares of an individual (taking an example of 100 shares)?
- How to calculate rights shares of an individual (taking an example of 100 shares)?
- How to check Margin for a particular scrip in NSE.
- How to check whether the scrip is delisted or not along with the date if it is delisted?
- How to download Contract notes.
- I don’t have PAN. Can I still open the account?
- I forgot my Trading Account Login password. How can I reset it?
- I have done the UPI payment from the link generated via Add funds page on the website but the amount is still not reflecting in my account.
- I have transferred funds through Mobile App via UPI but is not reflecting in my account.
- I have transferred the amount from a different bank Account. What can I do?
- I made an error in my KYC application. How can I correct it?
- I noticed a suspicious activity in my Account?
- I want to transfer funds through my UPI.
- I want to withdraw my funds. Is it possible to do it through the App?
- Is BTST a good strategy for beginners?
- Is BTST allowed in derivatives or futures?
- Is extinguishment of shares the same as share buyback?
- Is it mandatory to opt for Nominee while account opening?
- Is KYC mandatory for mutual funds?
- Is KYC mandatory to open an account with Northeast Broking Services?
- Is KYC mandatory to open an account with Northeast Broking Services?
- Is MTF suitable for all investors?
- Is my personal information secure?
- Is SIP better than recurring deposits (RD)?
- Is there a lock-in period for SWP?
- My Aadhaar-linked mobile number is not active. How can I complete e-KYC?
- My Bank charged me a Penalty (or Fees) for Auto Pay Mandate rejection, what can I do now?
- My KYC is taking too long to process. What should I do?
- The Contract note that I downloaded from my back office shows that it is password protected. I don’t know the password.
- The mobile app is not working properly. How can I trouble shoot it?
- Trading Limits/Exposure
- What are circuit limits or price bands? Why are they used?
- What are Corporate Actions. How long do they take?
- What are delayed payment charges
- What are the advantages of investing in Mutual Funds?
- What are the benefits & risks of mutual funds?
- What are the benefits of an SWP?
- What are the benefits of BTST trading?
- What are the benefits of OFS?
- What are the benefits of SIP?
- What are the benefits of Spread orders
- What are the criteria taken in consideration for ASM & GSM companies?
- What are the different statutory fees related to investing and trading?
- What are the different types of Mutual Funds
- What are the main types of spread orders?
- What are the payment methods supported for transferring the funds?
- What are the points to remember while a Buy Back Offer?
- What are the points to remember while bidding in OFS?
- What are the stages in ASM & GSM?
- What are the tax implications of share extinguishment for shareholders?
- What are the transaction fees for trading in stocks?
- What are the types of Buy Back?
- What are the types of circuit breakers?
- What are the types of mutual funds?
- What are your Customer Support Hours?
- What changes due to the new upfront margin requirements?
- What details can I find in my back-office reports?
- What documents are required for Account Verification?
- What documents are required for KYC?
- What financial instruments can I trade with your brokerage Firm?
- What happens after an SIP matures?
- What happens if a company extinguishes all its shares?
- What happens if a stock is in continuous circuit?
- What happens if I am unable to sell a stock because of its lower circuit limit?
- What happens if I don't receive my contract note?
- What happens if I fail to meet the margin call?
- What happens if I miss an SIP payment?
- What happens if my KYC is incomplete?
- What happens if my KYC is rejected?
- What happens if the fund's value declines?
- What happens if the margin falls below the required level?
- What happens if there is a corporate action (dividend, bonus, etc.) on a stock I'm holding in BTST?
- What happens to pending orders during a circuit breaker halt?
- What happens to share certificates after extinguishment?
- What happens to the shareholders whose shares are extinguished?
- What happens when a stock hits its lower circuit limit?
- What happens when a stock hits its upper circuit limit?
- What happens when a stock reaches its circuit limit multiple days in a row?
- What if there’s an error in the contract note?
- What impact does share extinguishment have on stock prices?
- What Investor Protection Measures can I expect from Northeast?
- What is a box spread?
- What is a butterfly spread?
- What is a calendar spread?
- What is a contract note?
- What is a debit spread vs. a credit spread?
- What is a margin call?
- What is a mutual fund?
- What is a Systematic Investment Plan (SIP)?
- What is a systematic withdrawal plan (SWP)?
- What is an arbitrage spread?
- What is an ELSS mutual fund?
- What is an OFS?
- What is ASM & GSM?
- What is Blacklisted KYC?
- What is BTST?
- What is DDPI? Why is it Important?
- What is delisting
- What is dematerialization?
- What is DIS Slip?
- What is eSign in KYC?
- What is Floor Price in OFS?
- What is IEPF Form 5?
- What is IEPF?
- What is KYC and why is it required?
- What is Margin Trading Facility (MTF)?
- What is meant by Basket order
- What is meant by Buy Back?
- What is meant by delisting of shares?
- What is meant by DRF? How can I get one?
- What is meant by short delivery?
- What is my back-office password?
- What is re-KYC, and when do I need it?
- What is shares transferred or gifted?
- What is short delivery. What are its consequences
- What is SLBM. What are the timings of the SLBM.
- What is the back-office in a brokerage firm?
- What is the Concept of Bonus Shares?
- What is the Concept of Face Value Split?
- What is the Concept of Rights Shares?
- What is the difference between a spread order and a regular order?
- What is the difference between e-KYC and physical KYC?
- What is the difference between extinguishment and delisting of shares?
- What is the difference between Individual and Non-Individual KYC?
- What is the difference between SIP and lump sum investment?
- What is the extinguishment of shares?
- What is the impact of bonus shares?
- What is the impact of Face Value Split of shares?
- What is the impact of Rights shares?
- What is the lock-in period?
- What is the margin requirement for MTF?
- What is the Min and Max contract duration for SLBM.
- What is the NAV of a mutual fund?
- What is TOTP? How can I enable the process of TOTP on the App.
- What is trade settlement, and how long does it take?
- What measures does your firm have in place to prevent unauthorized access to my account?
- What should be done if someone missed applying for a delisting?
- What should I consider before entering a BTST trade?
- What should I verify in a contract note?
- What supporting channels are available for clients to connect to your Customer Support?
- What Trading Platforms do you provide?
- What types of mutual funds are suitable for SIP?
- What types of mutual funds are suitable for SWPs?
- When and why is the stock going under surveillance for information list (unsolicited SMS).
- When can I expect a payin / payout of the stocks in traded in?
- Which stocks are eligible for MTF?
- Who can I contact for KYC-related assistance?
- Who can invest in an OFS?
- Who is a stock broker?
- Who is eligible for MTF?
- Whom should I contact for MTF-related queries?
- Why am I not able to see the Purchased Stocks in my holdings?
- Why are dividends not credited and what should shareholders do to get them.
- Why is KYC required for investing and trading?
- Why should I choose Northeast?
- Why was the OFS allotment not received even though the request was placed before the cut-off?
- Why were the shares not eligible for corporate action benefits even though they were purchased before the ex-date?