Self Help Documentation
Why is my trading account blocked or frozen?
Your trading account may be blocked or frozen due to the following reasons:
- Non-compliance with KYC/Regulatory norms (e.g., PAN not linked to Aadhaar, expired documents, missing income proof)
- Dormant account (no activity for 12+ months)
- Margin shortfall or unpaid dues
- Suspicious or flagged transactions under SEBI/Exchange surveillance
- Negative ledger balance or unpaid penalties
- Client request (voluntary freezing due to loss/theft/fraud concern)
- Account under audit or investigation by the broker or SEBI