Can persons with disabilities open a Demat account with Northeast Broking Services Limited?

Yes. At Northeast Broking Services Limited, we believe in financial inclusion and accessibility for all. Persons with disabilities can open and operate Demat and trading accounts with us, in line with SEBI’s circulars and guidelines.

Do persons with disabilities need a guardian to open an account?

Any individual aged 18 years or above, who is mentally competent and legally eligible, can open an account independently.

If SEBI guidelines require a guardian (for example, in cases involving autism, cerebral palsy, intellectual disability, or multiple disabilities), we accept a Guardianship Certificate issued by the Local Level Committee under the Mental Healthcare Act, 2017 or the National Trust Act, 1999.

In such cases, both the guardian and the account holder must comply with KYC norms, and the guardian must also submit identity and address proof.

What documents are required?

The standard KYC documents are applicable:

• PAN card
• Proof of Address
• Bank details (cancelled cheque/passbook statement)
• Passport-size photographs
• Medical certificate confirming the disability (where applicable)
• Guardianship Certificate (only if guardian support is required)

What if the individual cannot sign the forms?

We provide multiple options:

• Physical signature on the form
• On-screen/digital signature
• Thumb impression, attested in front of our authorised officer
• If required, the guardian may sign on behalf of the individual, subject to SEBI norms

How can persons with disabilities initiate the account opening process with Northeast Broking Services Limited?

You may:

• Visit our nearest branch office, where our trained staff will provide personalised assistance, or
• Contact our customer support at 8858895889 or customercare@northeastltd.com for step-by-step guidance.

How does Northeast Broking Services Limited ensure accessibility during the onboarding process?

• For visually impaired clients, our staff will read aloud the terms, conditions, and Rights & Obligations document.
• We allow alternative signature or thumb impression methods with proper verification.
• Our support team is specially trained to assist clients with specific requirements and will ensure a smooth, hassle-free onboarding experience.

Key Takeaways

At Northeast Broking Services Limited, we are committed to ensuring that every investor, including persons with disabilities, has equal access to financial opportunities. Opening a Demat account may involve a few additional checks and documents, but these steps are designed to safeguard client interests and ensure smooth account operation.

Providing valid identification, medical certification (where required), and guardian details (if applicable) will help us complete the process efficiently. Our team is trained to offer personalised guidance — whether it is assisting with signatures, reading out important documents for visually impaired clients, or verifying guardian details.

By following these procedures, persons with disabilities can confidently open and manage their Demat account with Northeast Broking Services Limited, enabling them to participate in the markets and move closer to financial independence with trust and security.